Learn Valuable New Skills With A Free Online Course in Problem Solving

The course will help you identify areas for improvement.  Gain the skills you need to get results quickly.  There are 12 short modules.  Each one has simple tools you can learn to use right away.

During these challenging times, it is even more important to gain new skills. 

We are all facing the biggest social and economic challenges of a lifetime. 

We're Never Going Back!

The pandemic has forced many of us to recognise that our society has fundamental weaknesses.

We are at a crucible, which involves rapid and transformative changes.

Some of The skills and knowledge we have developed over decades may no longer be as useful.  There are skills we need to improve and other skills we need to learn.

Online learning can be a great way to gain new skills.

Online courses that are based on the concept of learning by doing are of particular value. 

This means that the way you learn a new skill is by applying it to your personal or work situation.

By applying the skill you reinforce the learning and you recognise when and how to apply this new skill.

If this captures your attention and interest, scroll down to learn about the Free Online Course in Problem Solving.

Course Overview of an Online Training Course

Each Online Training Course consists of modules that show how to use Mindshop tools that relate to the objective of the course. There are 12 modules in the Problem Solving Course.  Each one takes about 30 minutes to complete, but you can work at your own pace.

Register for the Free Online Course by filling in the form.

You will receive an email from Mindshop with your login details.

Free Online Course
5 Free Online Tools
Problem solving course

There are 12 modules in the Problem Solving Course.  Each one takes about 30 minutes to complete, but you can work at your own pace.

 Each course module has a short video that explains how to use the tool. There is a worksheet for you to use and apply to either yourself or your work. 

The typical duration is 8 weeks. The online exam at the end tests your learning.  This is confidential to you.

Problem Solving Course Modules
  • Course Overview
  • Magic Wand
  • 5 WHY's
  • Decision Matrix
  • Issue Ranking
  • Mind Mapping
  • Pareto Analysis
  • Force Field Analysis
  • One Page Plan
  • Key Peformance Indicators
  • Plan Do Check Act
  • Course Exam

You will receive a certificate on successful completion of the course.

5 Online tools

You will learn how to use these online tools in the Problem Solving Course.

You can then use any of these tools to suit your particular needs.  The more you use a tool, the more familiar you become with it. 

  • Decision Matrix
  • Five WHY's
  • Four Step Problem Solving Process
  • Now - Where - How
  • Strategic SWOT
Decision Matrix

The purpose of the Decision Matrix is to pass the decision- making process through a selection filter and so reduce the subjectivity.

Five WHY's

This is a problem solving tool that allows you to get to the root cause of a problem by asking Why to each response.

Four Step Problem Solving Process

There are four tools that you use in sequence and you can use them to address most business problems.

  1. Mind Mapping
  2. Pareto Analysis
  3. Force Field
  4. One Page Plan
Now - Where - How

This is a core tool.  Start by defining where you are NOW then WHERE to want to be.  The third step is to develop strategies and actions about HOW you will get there.

Strategic SWOT

A conventional SWOT only looks at Strengths, Weaknesses, Opportunities and Threats.  The Strategic SWOT considers the interaction between the four quadrants.  This leads to identifying potential actions.

About Mindshop

Mindshop has grown to become one of the world’s leading providers of support solutions to business advisors and leaders. Mindshop’s goal is to simplify the complex in business and assist people achieve success.

Today, Mindshop supports over 1,000 advisors and business leaders globally and growing strongly,

Online Training Courses are an integral part of online coaching.  The Problem Solving Course is now free.

Mindshop An Eye on Thriving 2020

Online Learning is an Effective Way to Gain New Skills

This image shows the course outline for Time Management. Each tool is of great value as a standalone tool.  The course guides you through the tools in a logical sequence and you learn how to apply each tool to your personal or business situation. Learning By Doing is a powerful concept that ensures that you apply what you are learning.

Free Online Training Courses Time Management

There is a short video for each module of a course. The video explains the tool and there are instructions on how to apply the tool. Product Portfolio Analysis is part of the Growth Strategy Course.

Simon's Message

I encourage you to register for the Free Online Course in Problem Solving.

You also get five online business tools.

If you have any questions, please book a Skype call with me.


Simon Fawkes
B2M Online

Mindshop Accredited