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November 11

Relationship Marketing

Podcast Episodes

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What type of marketing is right for your business? Specifically, how well do you know your customers and how well do they know you? What is the right mix of relationship marketing and transactional marketing? This is important as relationships are of course the foundation for any business.

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In This Episode, You'll Get Some Great Tips on Relationship Marketing...

  • The difference between relationship and transactional marketing, and hence why you need to strike the right balance for your business. 
  • How to use relationship marketing to create great customer experiences that then lead to increased customer loyalty and customer retention.
  • Using online marketing as an integral part of relationship marketing. There are some differences with offline marketing, however, the concept is the same.

Relationship Marketing - Resources

Relationship Marketing eBook

Click on the image to get your free copy of the eBook and discover five ways to leverage customer relationships to grow your business quickly,

Questions posed by the interview: Relationship Marketing

  • How well do you understand the importance of relationship marketing and how well do you do this? Relationships are of course the foundation of any business.
  • What could you do to create better customer experiences? The better the customer experience, the stronger the customer relationship and this, therefore, increases customer loyalty.
  • What is the right balance between customer retention vs. customer acquisition for your business? It is important to gain new customers, but not at the expense of your current customers.to regular meetings.

Introducing Yvonne A Jones

Yvonne A Jones

Yvonne A Jones is a Business Coach & Mentor, Online Marketing Strategist. She is also an Amazon Best-Selling Author and International Speaker.

She helps Entrepreneurs, Coaches, Consultants, and Small Business Owners create strategies for success and then grow their business with Relationship Marketing.

Contact Yvonne to get your complimentary Relationship Marketing Assessment.

Nurture your customers by creating great #customer experiences. The results are increased customer loyalty & retention.

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